Frequently Asked Questions


Can I login without a Google Account?

No!

You can access our services only through a Google Account. Why? Because virtually everyone has a Google account and this way you don't have to remember yet another password. Ok, also because we are huge Google fans.

Don't worry, the login operation is completely managed by Google, Wokhei does not have access to your password or any other personal info!


How many revisions can I ask for?

There is no limit to the number of revisions you can ask.

If you require further changes after the initial proposal you can ask for further revisions by tipping us.

Good news: should you decide to buy at the end of the process the sum of all the revision tips will be deducted from the total (160 EUR, VAT incl.).
i.e. You tipped 15 EUR when submitting the order, then requested a second revision and tipped let's say another 15 EUR: at the end of the process, should you decide to buy, you will be billed (160 - 15 - 15) = 130 EUR.

Bad news: Should you decide not to buy, you can just walk away at any time - no hard feelings - we are aware Wokhei may not be the service for just everyone. Just keep in mind, by definition, tips will not be refunded.


What's the story with the upfront micro-payment? What am I buying?

You will agree with us that we need to make sure you really need a logo before we allocate the work to our designers (otherwise we'd end up doing logos for whoever feels like hitting the submit button!).

The micro-payment is just a symbolic token to show us your commitment - you're buying the effort from our designers to come up with a proposal based on your logo request. Also, after the micro-payment you have no further obligation toward Wokhei.

Good news is the up-front tip will be subtracted from the total, should you decide to buy!


Am I obliged to buy the logo?

No! There is no buying obligation, we don't take any money if you don't like your logo (exception made for the tip required to place the order). That's what makes Wokhei so special!

If you like you logo and decide to buy it, the amount you transferred to us in the micro-payment plus eventual revisions will be subtracted from the total.

You will not get back the micro-payments (tip) money though should you decide not to buy (we'll use it to buy candy for the poor designer whose heart you broke).


When can I download my logo and in which formats?

You will be able to download both rasterized (PNG) and vectorial (PDF) version of the logo right after the final payment.
Should you decide to steal the logo with a cheap print screen, prepare for the worst. We will take it personally and unleash a bounty hunter on your tracks!


Why should I use Wokhei rather than any other logo design service?

Fair question!
The official answer is: because we've got unique designers! Just browse through our interactive slide-show on the homepage.

In case you didn't like the official answer (a bit of a cliché), here's another one: because there's no obligation to buy!

The only thing we ask of you is a symbolic micro-payment upfront, to make sure you really need a logo. After that, you'll get your logo in 24 hrs and buy it straightaway if you love it or ask for further changes by tipping us (all tips will be deducted from the total).

In a nutshell: only a minimal upfront micro-payment to be deducted from total unlimited revisions under the same tip formula (also to be deducted from total), clockwork 24 hrs service and no buying obligation whatsoever!


How can I pay for my logo?

You can easily pay through Paypal either using your Paypal account or directly via all majors credit cards.


What If I want to ask for some changes after the first logo proposal?

Wokhei supports unlimited revisions - but you'll have show us your commitment by tipping us for each revision.


Is Wokhei in any way affiliated with Google?

No. Wokhei is powered by the Google App Engine and the Google Web Toolkit but is not affiliated with Google.


Wokhei - Stir Fried Logos to the World!